Hello is this a scam? An elderly woman recently got an official looking letter in the mail from santa ana, california saying she may qualify for a lower rate. I don't have too much info and she isn't a computer person, however… She called the number they asked some questions and told her she qualifies but told her not to pay her mortgage for 2 months… She had to pay them about $3000. The name of the woman she spoke to was Nissa Rodriguez. Apparently she never heard from them again or can get anyone on the phone when she calls, and damaged her credit. I just wondered if anyone has a website about this scam that I can print out and give to her to read?
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